Real Advice

Are you (or were you) a... ?

VendorBuyer (or candidate)LessorTenant (or candidate)

At what stage are you ... ?

Only tick the situations that have not yet been assessed by you.

No visit has yet taken placeThe valuation of the property was carried outThe collection of the various legal documents and the publication of the property was carried outVisits to the property have begunThe sales agreement has been signedThe notarial deed has been signedThe sale was closed some time ago

How did you hear about our agency?

If there are several channels, please select the one that was the most decisive

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How did you find our agency on the internet?

S'il existe plusieurs canaux, veuillez sélectionner celui qui a été le plus décisif

Please rate your satisfaction following the first exchange with the agency

Contact with the agent

The agent's reactivity

Please evaluate the agency's performance following the valuation of your property

REMINDER: The selling price of a property is influenced by bank interest rates and the level of demand at the time of sale. It is in the interest of a property to be estimated as close as possible to the market price in order to arouse the interest of potential buyers.

The transparency of the agent in the estimation phase

The professionalism of the agent in the assessment phase

The agent's consideration of the property's peculiarities during the appraisal phase

The quality of the analysis carried out to estimate the value of the property

The time taken by the agent to inform me of the legal framework specific to the real estate transaction

Please let us know how satisfied you are with the start of our assignment

Concerns the documents and certificates to be collected such as the PEB, the certificate of non-pollution of the soil, the electrical control certificate, the urbanistic information (...) and the development of the property.

Collecting the various documents and certificates

Promoting the property on the real estate platforms

Please rate the services of our agency regarding the organisation of visits

Management and organisation of visits

Follow-up with me on the interest shown by visitors in purchasing the property

Please tell us how satisfied you are with the signing of the preliminary sales agreement

Quality and clarity of the sales agreement

Availability and advice during the signing of the agreement

Please let us know how satisfied you are with the signing of the notarial deed

Availability of the agency between the compromise and the signature of the deed

Presence and support of the estate agent

Please tell us about your overall satisfaction with your experience

Transparency in all phases of the mission

Professionalism in all phases of the mission

Reactivity during all phases of the mission

Availability during all phases of the mission

At what stage are you ... ?

Check only those situations that you have personally experienced and that have not yet been assessed by you?

One or more visits have taken placeThe preliminary sales agreement has been signedThe notarial deed has been signed

Please rate the agency following the visit(s) made

Friendliness of the estate agent

The availability of the estate agent

The transparency of the estate agent

The estate agent's advice

At what stage are you ... ?

Please tick only those situations which have not yet been assessed by you

The estimate of the rental value has been givenThe legal documents have been collected and the property has been publishedViewings of the property have commencedA tenant has been confirmed and the lease has been signedThe inventory of the places of entry was carried outThe lease was closed and the state of the exit carried out

Please assess the agency following the submission of the rental value estimate

Transparency during the estimation phase

Professionalism during the estimation phase

Consideration of the peculiarities of the property during the estimation phase

The quality of the analysis carried out to estimate the rental value of the property

The time taken to inform me of the legal framework for renting

Please evaluate our agency following the start of our mission

Drafting of the lease

Collection/verification of documents required for the rental

Promoting the property on real estate platforms

Please let us know how satisfied you are with the organisation of the visits

The management and organisation of the visits

Follow-up of the visits

Please evaluate our agency based on the services related to the rental of your property

Follow-up and introductions of prospective tenants

Work done to find the right candidate tenant

Quality of the inventory of fixtures on arrival

Please share your satisfaction following the end of the lease

The inspection of the accommodation at the end of the rental period

The organisation for the release of the rental guarantee

Handover of keys

Please share your satisfaction with the inventory of fixtures on arrival

The procedure for the inventory of fixtures on entry

Accuracy in the report

The friendliness of the agent

At what stage are you ... ?

Only tick situations that you have personally experienced and that have not yet been evaluated by you.

One (or more) visit(s) have been made with the agencyThe lease has been signedThe inventory of fixtures has been carried out

Please rate our agency on the quality of the visits made

Proposal(s) and choice of times to visit the property

Transparency and completeness of the information provided

The helpfulness of the agent during the visit(s)

Please rate our agency on the lease signing phase

The clarity of the lease contract

The flexibility of the agent (or agency)

The quality of the explanations given

Please rate our agency on the entry inventory phase

The way the inventory was carried out

The accuracy of the inventory

The kindness of the agent during the inventory

Would you recommend our agency to a friend, family or colleague ?

0: not at all likely, 10 : very likely

Please enter a value between 0 and 10 :

0 1 2 3 4 5 6 7 8 9 10

You were in contact with which agency?

Like Immo TournaiLike Immo Mouscron

Which agent have you been in contact with ?

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Which agent have you been in contact with ?

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Leave us a comment, we'll be happy to read your feedback about our agency.

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Real estate satisfaction survey: Like Immo

Are you (or were you) a... ?

At what stage are you ... ?

How did you hear about our agency?

How did you find our agency on the internet?

Please rate your satisfaction following the first exchange with the agency

Please evaluate the agency's performance following the valuation of your property

Please let us know how satisfied you are with the start of our assignment

Please rate the services of our agency regarding the organisation of visits

Please tell us how satisfied you are with the signing of the preliminary sales agreement

Please let us know how satisfied you are with the signing of the notarial deed

Please tell us about your overall satisfaction with your experience

At what stage are you ... ?

Please rate the agency following the visit(s) made

At what stage are you ... ?

Please assess the agency following the submission of the rental value estimate

Please evaluate our agency following the start of our mission

Please let us know how satisfied you are with the organisation of the visits

Please evaluate our agency based on the services related to the rental of your property

Please share your satisfaction following the end of the lease

Please share your satisfaction with the inventory of fixtures on arrival

At what stage are you ... ?

Please rate our agency on the quality of the visits made

Please rate our agency on the lease signing phase

Please rate our agency on the entry inventory phase

Would you recommend our agency to a friend, family or colleague ?

You were in contact with which agency?

Which agent have you been in contact with ?

Which agent have you been in contact with ?

Leave us a comment, we'll be happy to read your feedback about our agency.

E-mail: